Gettone International Tennis Policies
The Gettone International refund policy is as follows:
Refund Policy: Payments must be made in full before the start of the course start date to secure your place in the group. No refunds will be given for non-attendance in group lessons. A refund or credit may be offered for a valid medical reason, which prevents you / your child from attending three or more classes in a row.
Group Class Policy:
Private Lesson Cancellation Policy: Student must contact their Tennis Pro or our Private Lesson Coordinator directly if they are unable to attend a private lesson. If canceling within 48 hours prior to your lesson, you are still responsible for paying the cost of the entire lesson.
Injury Policy: Please note that if a student has become injured and provided written notice to Gettone International of their injury by emailing info@gettoneinternational.com (for all students). A physician’s note is required for any credit to be processed. Once the physician’s note has been received, we will process a refund/credit based on the date of the initial written notice.
Payment Policy: Payments must be made in full before the start of the course start date to secure your place in the class. No refunds will be given for non-attendance in any lessons. A refund or credit may be offered for a valid medical reason, which prevents you / your child from attending three or more classes in a row.
Coaching: All non-students cannot be on the courts during lessons/training to help students focus on instruction and development. You will be able to observe outside the courts to watch the lessons.
Recording Notice: By entering Gettone International facility, students/visitors consent to be recorded with video/photos. All visitors release Gettone International, its successors, assigns, and licensees, from any and all liability on account of such usage and waive all rights they may have to any claims for payment or royalties in connection with exhibition, broadcast, or other display of these materials.
Inclement Weather Policy:
Getttone International’s (GI) Adverse Weather Policy regarding winter conditions is as follows:
Privacy Policy:
Gettone International recognizes the importance of protecting the privacy and security of your personal information. We provide this Privacy Statement to help you understand what we may do with any personal information that we obtain from you. By providing your personal information to us, you signify your acceptance of this Privacy Statement, and agree that we may collect, use, and disclose your personal information as described herein. If you do not agree to this statement, please do not provide your personal information to us via this website.
To communicate effectively with visitors to our website, we may ask you for personally-identifiable information that can include, by way of illustration, your name, mailing address, email address, telephone number, or graduation date. It is your choice to provide us with this personal information; we will only collect personal information that you provide. We will never sell or trade personally-identifiable information you provide to us through this website to other colleges, universities, organizations, or businesses unless we have your consent to share the information, or we are sharing such information in response to a subpoena, court order, or other legal process.
*Please contact if you have further questions
The Gettone International refund policy is as follows:
Refund Policy: Payments must be made in full before the start of the course start date to secure your place in the group. No refunds will be given for non-attendance in group lessons. A refund or credit may be offered for a valid medical reason, which prevents you / your child from attending three or more classes in a row.
Group Class Policy:
- Class withdrawals and other schedule changes must be requested before the first day of each session begins. Students will receive an account credit refund for the full class fee if requested within this time frame.
- Requests for withdrawals after each session has begun will NOT be refunded.
- The only exception to this policy will be if a student has become injured and provided written notice to Gettone International of their injury by emailing info@gettoneinternational.com (for all students). A physician’s note is required for any credit to be processed. Once the physician’s note has been received, we will process a refund/credit based on the date of the initial written notice.
Private Lesson Cancellation Policy: Student must contact their Tennis Pro or our Private Lesson Coordinator directly if they are unable to attend a private lesson. If canceling within 48 hours prior to your lesson, you are still responsible for paying the cost of the entire lesson.
Injury Policy: Please note that if a student has become injured and provided written notice to Gettone International of their injury by emailing info@gettoneinternational.com (for all students). A physician’s note is required for any credit to be processed. Once the physician’s note has been received, we will process a refund/credit based on the date of the initial written notice.
Payment Policy: Payments must be made in full before the start of the course start date to secure your place in the class. No refunds will be given for non-attendance in any lessons. A refund or credit may be offered for a valid medical reason, which prevents you / your child from attending three or more classes in a row.
Coaching: All non-students cannot be on the courts during lessons/training to help students focus on instruction and development. You will be able to observe outside the courts to watch the lessons.
Recording Notice: By entering Gettone International facility, students/visitors consent to be recorded with video/photos. All visitors release Gettone International, its successors, assigns, and licensees, from any and all liability on account of such usage and waive all rights they may have to any claims for payment or royalties in connection with exhibition, broadcast, or other display of these materials.
Inclement Weather Policy:
Getttone International’s (GI) Adverse Weather Policy regarding winter conditions is as follows:
- GI will operate per normal operating hours and schedules even in event of rain, snow, ice, or other stormy conditions.
- GI will not close based on local school closures.
- GI students are still required to cancel per the cancellation policies if they feel they would not be able to travel safely. Given forecasts typically advise of winter conditions 3-5 days in advance, there should be adequate time to cancel if necessary.
- GI will make every effort to update the above linked page with the latest updates on our operating hours. Students are encouraged to call for the latest information, especially early morning classes.
- If conditions cause the facility to close while operating,:
- Students will be notified via email and/or phone and will not be charged for that day’s lesson if unused.
- Canceled programs will be credited to each student’s account for that day.
- If the facility still has power, GI will wait for the students to complete in-progress court times and programs and then close for the remainder of the day. Should you choose to leave a lesson or court early, no credit will be issued.
- In the event of a power outage, students will not be permitted to continue play.
Privacy Policy:
Gettone International recognizes the importance of protecting the privacy and security of your personal information. We provide this Privacy Statement to help you understand what we may do with any personal information that we obtain from you. By providing your personal information to us, you signify your acceptance of this Privacy Statement, and agree that we may collect, use, and disclose your personal information as described herein. If you do not agree to this statement, please do not provide your personal information to us via this website.
To communicate effectively with visitors to our website, we may ask you for personally-identifiable information that can include, by way of illustration, your name, mailing address, email address, telephone number, or graduation date. It is your choice to provide us with this personal information; we will only collect personal information that you provide. We will never sell or trade personally-identifiable information you provide to us through this website to other colleges, universities, organizations, or businesses unless we have your consent to share the information, or we are sharing such information in response to a subpoena, court order, or other legal process.
*Please contact if you have further questions